Quality
Quality is what YAZAKI stands for. Competent and motivated associates achieve this utilizing our advanced tools, excellent materials and capable processes.
Our maintained Quality System ensures consistent and effective operation of processes affecting the quality of YAZAKI product and services. It includes processes that relate applicable standards and provides policy and guidance.
The testimony of our customers, through their quality and supplier awards to YAZAKI, proves that we live quality.
Our latest quality and supplier awards
Total quality excellence-guiding principles
To continually improve our products and services in accordance with the customer needs and in order for us to prosper in our business we keep with the following principles.
- Quality comes first
To achieve customer satisfaction, the quality of our products and services must be our number one priority. Our quality system is designed to meet the customer requirements and those of Quality Systems Standard.
- Customer focus
Our work must be done with our customers in mind, providing better products and services than our competition.
- Quality is everyone’s job
Each individual can influence some parts of the manufacturing process of a product or service they provide, therefore, effecting the quality of its output AND ultimately the customer’s satisfaction.
- Prevention
Quality excellence can best be achieved by preventing problems rather than by detecting and correcting them after they occur.
- Continuous improvement is essential to our success
We must strive for excellence in everything we do, in our products, in their safety and value, in our services, our human relations, our competitiveness and our profitability.
- Internal customer / supplier relation
Each employee is a customer for work performed by other employees or suppliers, with a right to expect good work from others and an obligation to contribute work of high quality to those who, in turn, are his or her customer.
- Customer and suppliers are our partners
The company must maintain mutually beneficial relationships with customers, suppliers and our associates.
- Employee involvement is our way of life
We are a team. We must treat each other with trust and respect.
Corporate Citizenship
- Integrity - our principle in business relations and environmental issues
The conduct of our company must be pursued in a manner that is socially responsible and commands respect for its integrity and for its positive contribution to society.
Environmental, Health & Safety
Code of Conduct
